What Is Unlock?

Carrier-Unlocking is the process that is required for your eligible device from a specific network carrier (eg. ATT) to be used with other carriers (eg. T-Mobile).

Except for a few carriers, most offer their customers subsidized plans to buy a new device.

As a result, the device remains their property until full payment is made or otherwise until the device is eligible for an official unlock.

Why Carrier-Unlock?

Unlocking your smart device is another way to gain back your freedom while enjoying the flexibility of using your device with many other network operators and internationally.

Even when your device is still under contract and the financial obligations have not been satisfied, you can still request an unlock if you understand the jargon.

The process can be long and tiresome so entrusting the experts in the field to take on the challenge is always a better option.

The Unlock Process

  • The first step in the unlock process is to determine your device eligibility. ($5 fee for full IMEI# report)
  • The second step is to submit the request to the carrier’s appropriate department.
  • The last step is to remotely connect to a tech to finalize or bring it in store to provision and  test.

How Long Does It Take?

Unlocking an eligible device can take between 1-3 business days, but may take up to 20 business days depending on the Network’s provider  policies and server availability.

Once the unlock request is submitted, the final step is to wait until the carrier completes the process.

For the most part, the tools we use can estimate the duration beforehand.

How Much Does It Cost? 

Unlocking a device can be free or cost a few dollars to a high few hundreds of dollars.

A simple explanation is to take into consideration the variety of devices as well as the policies and technologies used by the Network carrier including demand.

Are Unlocked Devices Compatible With All Carriers?

Depending on the technology used by a carrier, a device may not be compatible to work with other carriers.

The age, model number and other features of the device may also be factors to non-compatibility.

Ready to Request An Unlock?

Chat, call or text with your Imei# (dial *#06# to retrieve your imei on most phones. It’s a 15-digit number that identifies your phone and works the same way a VIN number does for a car)