Frequently Asked Questions
- Do you sell Apple iPhones? Yes. we do sell them here at 1 STOP CONNECT. We SELL iPhones and other brands and for models not in stock, we can count on our reliable supply network to deliver within a reasonable timeframe. Click here for Unlocked Cell phones now in stock.
- What other devices do you sell? We also sell tablets, computers and smart gadgets for cars, home and outdoor activities. Visit our electronics store here
- Are your Devices used or new? Most items are pre-owned and in good condition or open-box. Our quality control team ensures that every device is as described and fully tested before shipping.
- Do you sell cases? Yes, We carry cases for many devices and brands and continue to add more items as they become available at a good deal.
- Do you sell chargers? Yes, we carry a nice selection of chargers for phones, tablets and others.
- Do you sell screen protectors? Yes, we have screen protectors for phones in stock. In-store, we have a custom-cut screen protector machine that will cut most models in addition to free application.
- How long is your warranty? Varies by item and whether sold as-is or open box condition. In general, we offer a 90-day warranty for cell phones, laptops and computers, 30 days for other category items unless specified and 7-days for used items sold as is.
- Do you offer free shipping? Yes, free shipping is provided based on item category and weight. For orders not eligible for free shipping, Additional shipping options are provided at checkout.
- Do you offer financing? Yes, we offer payment installments and financing through PayPal, Inc services. You must apply and get approved by PayPal to use this feature.
- Do you offer easy returns and exchanges? Except for items sold as-is, we make it very easy for our customers to exchange and return defective items. Each order comes with a limited 7-day exchange window. Re-stocking fee applies when appllicable.
Our current services are specialized in smart phone, tablet, smart watch and laptop repairs. All brands are welcome.
As long as it makes sense to fix, we will always give it our best shot.
More importantly, we insist on being reliable when it matters. That means, we are always happy to save the day when it comes to helping you stay connected.
Click here to learn more about estimates and bookings.
Glad you asked!
We buy and trade phones, tablets and certain computers. If you have an item you believe we might be interested that will also make you some quick cash, visit our Trade center to sell or trade your electronics.
Want Freedom for your device?
We unlock carrier-locked smart phones, tablets and some wearables whenever the service is available and the cost is right. To get started, simply submit your device info.
Looking for reliable service for talk, text and data?
We already took the guess out by offering a wide range of prepaid carriers plans that takes into account your budget and the quality of the service in your connection area.
Learn more about our activation services here.